Free Returns & Exchange
Returns & Exchange
-Free Returns & Exchange for us customers
-Return is available in the USA (New York) , Europe (UK & Germany), and Australia.
-Customers in Europe can send 戻り値 ドイツへ
-Free exchange (or store credit) for USA, UK, Germany and Australia.
If you return an item within the return policy period ( 14 days after the parcel is delivered ), you will receive a refund for the original form of payment.
Due to the PayPal refund limitation policy, orders paid by PayPal will be refunded in the form of store credit. Please consider using a credit card payment method.
Customers in ドイツ can use PayPal and get a refund for the returns.
コンタクト us If you cannot use the credit card payment method
ご不便をおかけして申し訳ございません。
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You return |
You receive |
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The Korean Fashion will provide a replacement or a refund. |
|
返金 |
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無料 |
-You will receive the return address by email once you submit your return request.
-A refund excluding the original shipping costs, which are $6.99 ( if any )
Before submitting a return request, please read those notes:
1-Damaged, defective, or incorrect item received. If an item arrives and it's defective, damaged, or incorrect, it is eligible for a refund and may or may not need to be returned. (お問い合わせください us)
2- Jewelry can't be returned for a refund. It can only be exchanged for free, like Ring sizes. If you choose to exchange jewelry, we don't require you to return them.
How do I return?
Visit our return 中心
https://thekoreanfashion.loopreturns.com
1-Enter your order number and your email address.
2-Choose the items you want to return. Please make sure they are correct.
You have three options:
1- Refund.
2- Store Credit (Gift card).
3- Exchange.
A return label is free and available only for customers in the us この時点で。 (You must use the shipping label we provide)
送信してください us the tracking number or postage receipt for returns outside the USA to get your refund faster.
Please remember to keep the postage receipt as proof of your return goes missing on its way back to us.
Prepare the items. Please keep them inside their original bag.
Write down your注文番号on any paper.
Insert the paper inside any item bag ( Just one 紙切れ )
Late or missing refunds (if applicable)
If you haven't received a refund yet, first recheck your bank account.
Please don't dispute the charge with your bank if you haven't received a refund. Most likely, you didn't contact us, or you haven't done the steps above.
If you've done all of the steps above and still have not received your refund yet, please contact us でkim@thekoreanfashion.com or use the chat widget.
Your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.
How long will it take for my refund to be processed?
Once the parcel is received ( within 7-10 days) , or you can follow up with us 同じように。
What items are returnable?
- Within 14 days from the date of delivery.
- In unused condition
- Unworn, unwashed,and unstained.
- In the original packaging ( plastic bags only)
We encourage you to keep using the same email address you used before when placing a new order to help establish a history with us.
What items are non-refundable?
The following items cannot be returned:
- ギフトカード
- Jewelry ( can be exchanged for free )
Are there any hidden fees like re-stocking fees?
No, there are no re-stocking fees, the full amount you originally paid will be refunded excluding the original shipping costs, which are $6.99 ( if any )
What are the refund options?
The following refund options are supported:
- 元の支払い方法への払い戻し。
- クレジットを保存するための払い戻し(該当する場合)
アイテムを返送するにはどうすればよいですか?
- すべての返品を送信する必要があります us 発行日から14日以内。韓国のファッションは、合理的な期間内に受け取られていないリターンを拒否する権利を留保します。
- リターンされたアイテムは、元のパッケージ(ビニール袋のみ)に含まれている必要があります。不完全なリターンは拒否または無視される場合があります。
- 韓国のファッションは、返送中に失われたアイテムについて責任を負いません。
- オリジナルの送料は次のとおりです 返金不可。
返金
返金について
私たちのポリシーは14日間続きます。残念ながら、購入以来14日が経過した場合、返金や返品を提供することはできません。
- 私は自分の考えを変えました - 注文をキャンセルできます。s まだ発送されていない。
- これは私が注文したものではありません - 注文したサイズや色ではなく、アイテムのリストと合理的に一致していないものではなく、破損したアイテムを受け取った場合、払い戻しの対象となります。問題の証拠を要求する場合があります - 通常は写真または2つだけです。
- 到着することはありませんでした - 注文したアイテムを受け取っていない場合、払い戻しの資格があります。
- 欠陥または損傷- 欠陥があるか破損している場合は、アイテムを交換します。
- 追加の返品不可のアイテム: ギフトカード、アクセサリー、宝石。
私の質問は対処されていません...
返品または払い戻しに関するクエリがある場合は、 に手を差し伸べます us